Welcome to Amnaas Sons! By accessing and using our website and services, you agree to comply with the following Terms & Conditions. Please read them carefully before making a purchase.
1. General Terms
✔ Eligibility: By using our website, you confirm that you are at least 18 years old or have parental/guardian consent.
✔ Accuracy of Information: We strive to provide accurate product descriptions, pricing, and availability, but occasional errors may occur. We reserve the right to correct errors and cancel orders if necessary.
✔ Account Responsibility: If you create an account on our website, you are responsible for maintaining its security and ensuring that your credentials are not shared.
2. Ordering & Payments
✔ Order Confirmation: Once an order is placed, you will receive a confirmation email. If any issue arises regarding stock availability or pricing, we will inform you before processing your order.
✔ Pricing & Payment: All prices are listed in PKR (Pakistani Rupees). We accept various payment methods, including Cash on Delivery (COD) and online transfers.
✔ Order Cancellation: Customers may cancel their order before shipment by contacting us at amnaassons@gmail.com. Once the order is dispatched, it cannot be canceled.
3. Product Design & Variations
✔ Color & Design Consistency: We ensure that color and design remain the same as shown in the product listing. However, in some cases, the print may vary slightly due to fabric availability and production.
✔ Customer Approval: In case of any minor print variation, we will share product images with you before dispatch to ensure transparency.
✔ No Fraudulent Practices: We believe in honest business practices, and customer trust is our top priority. We never engage in misleading tactics—your satisfaction matters most.
4. Shipping & Delivery
✔ Delivery Time: Orders are typically delivered within 3-7 working days, depending on your location.
✔ Shipping Charges: Any applicable shipping charges will be mentioned at checkout.
✔ Order Tracking: Once your order is shipped, you will receive a tracking number to monitor delivery status.
5. Returns & Exchanges
✔ Return Window: Customers may request a return within 7 days of receiving their product.
✔ Return Eligibility: Products must be unused, unworn, and in original packaging with all tags intact.
✔ Exchange Process: If an exchange is required, customers need to return the original item first and then place a new order.
✔ Refund Policy: Refunds are processed within 10 business days after approval.
🚫 Note: Due to hygiene reasons, Baby Care and including Carry Nests, Mosquito Nets, and 2, 4, 7, 8, and 9-piece sets, are non-refundable and non-exchangeable.
6. Customer Support
For any queries, please feel free to contact us:
📧 Email: amnaassons@gmail.com
📞 Phone: 0318 377 1843
📍 Address: Block 9, House 13, 11-F, New Karachi, Pakistan
At Amnaas Sons, customer satisfaction is our top priority. We value your trust and are committed to delivering high-quality baby care products with honesty and transparency.